Shipping Policy
Thank you for shopping at PrintLayers.com! We strive to ensure that your shopping experience is seamless and enjoyable, and that your products are delivered promptly and securely. Below is our shipping policy, outlining the details about delivery times, costs, and procedures.
1. Shipping Timeframe
We aim to deliver your order within 4-7 working days from the date of purchase, depending on the shipping destination and the availability of the product. Please note that working days exclude weekends and public holidays.
2. Shipping Methods
We offer reliable shipping services through trusted third-party carriers to ensure that your products arrive safely and on time. The specific shipping method used for your order will depend on your location and the type of products purchased.
3. Shipping Costs
Shipping costs are calculated based on the delivery address and will be displayed during the checkout process. Free shipping may be available for certain orders or promotions, which will be clearly indicated on the website at the time of purchase.
4. Order Processing Time
All orders are processed and shipped during working days (Monday to Friday). Orders placed after business hours or on weekends will be processed on the next available business day.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp (if applicable). You can use this tracking number to monitor the status and location of your shipment.
6. International Shipping
At this time, we offer domestic shipping only within India. International shipping is not currently available.
7. Delivery Address
Please ensure that the shipping address entered during checkout is accurate and complete. We are not responsible for any delivery delays or issues caused by incorrect or incomplete addresses.
8. Delivery Delays
While we strive to deliver your order on time, delivery times may vary due to factors outside of our control, such as weather, courier delays, or public holidays. In such cases, we will keep you informed about any significant delays.
9. Undelivered Packages
If a package is undelivered due to an incorrect address or failure to pick it up from the courier service, you may be responsible for the additional shipping costs required to resend the package.
10. Damaged or Lost Shipments
If your order is damaged during shipping or is lost in transit, please contact us immediately at printlayers2025@gmail.com or via WhatsApp (+91 7710614900). We will assist you in resolving the issue.
11. Contact Us
If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team:
- Email: printlayers2025@gmail.com
- WhatsApp: +91 7710614900
- Address: 1-2 Lubana Complex, Medical College Road, Jalandhar, Punjab
Thank you for shopping with us! We appreciate your business and are committed to providing you with the best possible shopping experience.